Refund Policy.
*VARTIKA SOFTWARE PVT. LTD. Private Limited 30 days money back policy..
VARTIKA SOFTWARE PVT. LTD. provide evaluation versions of all the softwares which gives our potential online customers first hand experience to try Demo Software before purchasing. Our Demo versions of software gives you a fair idea on chaces of the recovery results that the full version product might deliver. We strongly suggest you to download our trail version software, test it, evaluate & get a complete understanding of our software capability using the evaluation version.
Before you Return your Software
There are millions of different configurations of computers on the market and we do our best to keep up with them. If you have problems running the software, the answer may be a simple e-mail. Our professional and trained support staff have a great deal of knowledge and are happy to help out when you need it.
Order Online
The personal information like email, contact address and other details will be collected while placing the online order and this is used to ship your order and confirm your order placement. To seek any further clarification on the order or a related correspondence we may use the same information you provide us.
Delivery of Product - Autometed Software License Key Delivery on your Email Address
Our order fulfilment email sent by our authorized reseller or payment gateway on behalf of VARTIKA SOFTWARE PVT. LTD.. These emails contains the software License key activation details.
Section-1)
In This section defined the customer has the right to request for refund for the VARTIKA SOFTWARE PVT. LTD. software for the 30 days from the date of purchase. After 30 day customer will not be able to request refund of the VARTIKA SOFTWARE PVT. LTD..
Section-2)
VARTIKA SOFTWARE PVT. LTD. is not responsible for any kind of the following...
- Any lost of the data or misdirected email.
- Delays in software downloading or receiving activation deatils or any kind of the communication delays.
- Delay due to any unforeseen uncontrolled factor.
- VARTIKA SOFTWARE PVT. LTD. is not responsible for Mail being marked as SPAM/Others by the email client application of the client or by the mail server being used by the client.
- Mail for download or activation is bounced by the sender or receiver mail server due to any reason.
Section-3) -
VARTIKA SOFTWARE PVT. LTD. will not consider any refund request on below circumstances- .
- Once Software purchased and got the software fulfilment email, you don’t need the software any longer.
- Accidentally Purchased Software and now want to remove it from the system.
- I want to purchase any other software BUT by mistake i ordered wrong one.
- Software purchased is not suitable for the platform you are using.
- Unable to use software, as basic requirements to run software is not fulfilled by your machine.
- Delay fulfilment emails on weekends
- Without evaluating demo version, i ordered Software and found its not fulfill my requirements. [We always recommend to first try our demo version to evaluate our software functionality before purchasing
- Customer has not requested technical support before submitting refund request.
- Customer has not followed the instructions given by support staff in order to attempt to solve the issue.
Section-4)
Refund will be made only if one of the below conditions hold true. Please Read Carefully....
- If the Client was able to perform the operation as stated with demo version but the functionality was not there in the Full Version of the VARTIKA SOFTWARE PVT. LTD. Software.
- If the VARTIKA SOFTWARE PVT. LTD. Support Team fails to help the client resolves the issue stated in Section.
- If our software fails to perform the respective job, then please contact with our Technical Support Team at support@vertikagroups.com! Our Technical Support Engineer will analyze the case and analyze your files in our Recovery LABS or by remote connectivity. If they are unable to recover or repair your appropriate file then the FULL purchase amount will be credited to your credit card. Refund is strictly based on this condition if they fail to provide the full assistance.
Section-5)
VARTIKA SOFTWARE PVT. LTD. Software is not responsible for miss-interpretation by client of material published as part of promoting the product/software by VARTIKA SOFTWARE PVT. LTD. Software. In such case the responsibility lies with client to get the right interpretation from the VARTIKA SOFTWARE PVT. LTD. support Team.
Section-6)
The Client provides in written document of the product/software bought from VARTIKA SOFTWARE PVT. LTD. software will be destroyed from all client machines where it have been installed and also allow authorized person from VARTIKA SOFTWARE PVT. LTD. Software to do physical inspection of all the machines where it was installed to ensure destruction is done properly. Any evidence of the refund product/software will entitled to legal proceedings.
Section-7)
From the date of receiving the "Letter of Destruction" from the client, the refund will be credit within 30 days. Any delay than 30 days will be notified to the client through email from VARTIKA SOFTWARE PVT. LTD..
CONTACT INFORMATION
If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at:
VARTIKA SOFTWARE PVT. LTD. Private Limited
H NO. B-13 BLOCK B 2ND FLOOR, UTTAM NAGAR, West Delhi, Delhi. India.
Email : support@vartikasoftware.com or sales@vartikasoftware.com.
